Performance

Performance is the first tab of Insights and the one to open when the question is simply “is this working?”.

The big number

On the left, in black: Leads — how many people came all the way through and became a lead in the period you picked. It is the same figure you see in People and on your Dashboard, narrowed to this custom and this date range.

Click it and it opens into a chart, with its own date picker, so you can see whether that number is climbing or flattening.

The six tiles

To the right, six smaller cards:

Time saved	Roughly how long it would have taken to record each of these videos by hand. The line underneath puts it in working days, weeks or months.
Total completion rate	Across all completed runs.
Insights collected	Answers gathered — everyone who came through, multiplied by the questions you ask.
Videos watched	How many people opened the result you made for them.
Link clicks	How many clicked the button on their result page.
See where people drop off	Not a number — a shortcut into the Flow tab.

Opening a tile up

Total completion rate, Videos watched and Link clicks open the same way the big number does: click one and you get a chart with its own date picker, so you can compare a good week against a bad one without disturbing the range the rest of the tab is using.

Time saved and Insights collected are worked out from your leads and your custom rather than measured, so there is no trend behind them to open.

The last few days always look low

Someone who arrives today might not open their result until tomorrow, or click the button the day after. Recent numbers keep rising for several days — judge a week once it has finished.